New Clients

Liability Waiver:

Massage is not suitable for medical attention, examination, diagnosis or treatment.   Massage is not recommended and/or is not safe under certain medical conditions. Examples include: high blood pressure, arthritis, diabetes, surgeries (include past surgeries) , skin condition, headaches. By placing your name below "I affirm that I alone am responsible for my well being and it is my decision to receive massage.  If there is any question or concern I will see my doctor beforehand.  I hereby agree to irrevocably release and waive any claims that I have now or hereafter may have against Merritt Massage, and all associated teachers, massage practitioners, and locations.  Because massage/bodywork should not be performed under certain medical conditions, I affirm that I have stated all known medical conditions, and answered all questions honestly.  I agree to keep the practitioner updated as any changes in my medical profile and understand that there shall be no liability on the practitioner's part should I fail to do so.

Scheduling:

Scheduling at your appointment is preferred.

New Clients:  Schedule by calling Jen (215) 317-2412
Existing clients:  Schedule by calling or texting Jen (215) 317-2412
We require a credit card on file to schedule appointments, credit cards will only be billed for sessions received or to cover the cancelation policy.

We receive the right to terminate any appointment where as we feel massage will not benefit the client, or if the therapist does not feel safe.

We reserve the right to not schedule with any client of which we feel massage would do harm, or we would not feel safe.

 
Appointments:

We can only schedule one session at a time. 

Couples may schedule back to back sessions or a couples massage workshop. 

Payments:

We accept Cash, Check and Gift Cards at the time of the appointment.

For using credit cards, visa, master card, discover card, american express are accepted before the time of session - there is a $5 fee for cc processing.

If you are running late:  

When getting a massage, time should not be a stress.   If we are able to give you the full time, we will.  Sometimes we are able to adjust our schedule, so if you are running late, please let us know as soon as possible.  We do schedule time in-between sessions.  However we also use that time to prepare for our next client.   If we are not able to adjust the schedule, your session will be shortened.

Gratuities:

Gratuities are not included in the service price.  It is a way to thank the therapist for quality work.  Most people tip between $10 and $20 for service.  If adding a gratuity to the cost of massage means its too much for you to come in, we would rather you come in and not worry about a gratuity.   Our quality of service will always be the best that we can offer. 

Cancellation Policy:

If you need to cancel your appointment you must give us 24 hours notice or you will be billed for the full price of service.  In true emergency, we waive this policy.